CMCA, CAM
David W. Phifer
Founder
David Phifer is the founder and CEO of Apartment & Condominium Concepts Unlimited, Inc. Mr. Phifer is a licensed real estate broker in the State of Colorado and has also received the designation of Certified Apartment Property Supervisor from the National Apartment Management Accreditation Board. Additionally, Mr. Phifer is the past President of the Apartment Association of Metro-Denver, and also the past President of the National Apartment Association.
Prior to founding ACCU, Inc., Mr. Phifer had fifteen years experience in Property Management of multifamily property management. He began his career in Property Management as a Residential Manager in 1964 to supplement his income while attending the University of Minnesota. In 1970, Mr. Phifer was hired by Godwin Bevers Development Corporation in Colorado Springs. Here Mr. Phifer was in charge of the firm’s multi-family housing division. In 1974, Van Shaack and Company employed Mr. Phifer to work in the companies property management division.
In June of 1979, Mr. Phifer founded Apartment & Condominium Concepts Unlimited, Inc., realizing that Denver’s need of a multifamily housing management company utilizing the expertise of Denver’s most prominent property managers and support staff. Apartment & Condominium Concepts Unlimited has assimilated one of the finest groups of property management professionals available in the Denver Metropolitan area.
Mr. Phifer’s goal remains to craft one of Denver’s premier property management organizations and build upon his years of experience and expertise. Through an open-door policy, Mr. Phifer is always accessible to his staff and homeowner association clients.
James Phifer
CEO
Licensed Colorado Community Association Manager
James Phifer, the President of ACCU, Inc., has used his experience and expertise to lead one of the top HOA property management companies in Denver, Colorado. With a deep commitment to the community management industry, James has been instrumental in driving ACCU's success and its dedication to providing exceptional services to community associations throughout Colorado.
James Phifer's journey in community management began at an early age, inspired by his father, David Phifer, the founder of ACCU, Inc. He joined the company with a vision to carry forward his father's legacy and the same dedication to the industry.
Under James's leadership, ACCU, Inc. has thrived as a local, family-owned business that stands out in an industry marked by corporate consolidation. He has combined the traditional values of personalized community management with the power of modern technology to bring transparency and efficiency to ACCU's operations.
James is deeply committed to the success of ACCU's clients. He believes that community management is not just about contracts; it's about fostering a sense of community and enhancing the quality of life for residents. This commitment is reflected in ACCU's personalized approach to serving homeowner associations.
Beyond his role at ACCU, James is actively involved in industry advocacy efforts. He understands the challenges that community associations face, from regulatory changes to rising costs, and works diligently to support legislative measures that benefit ACCU's clients and the community management industry.
James Phifer envisions a future where ACCU, Inc. continues to lead the way in innovative and effective community management. His goal is to ensure that ACCU's clients receive the highest level of service while navigating the ever-evolving landscape of community association management.
Outside of his professional commitments, James enjoys spending time with his family, racing cars, and inspires to be a home Chef. He is a dedicated advocate for community engagement and strives to make a positive impact on the communities ACCU serves.
Karli Phifer
Chief Operating Officer
Karli's expertise in company management has been instrumental in enhancing the functions of ACCU, Inc. She brings a wealth of experience and expertise to her role, having earned a degree in Business Management with a focus on Accounting and in Marketing.
Karli’s passion for networking, education, continuous improvement, and her leadership have been instrumental in the growth of ACCU, Inc. Under her guidance, the company has thrived, and she is committed to ensuring that it continues to provide exceptional service to its clients.
In addition to her work with ACCU, Inc., Karli is an active member of the community. She served as the 2023 President of the Community Associations Institute Rocky Mountain Chapter, an organization dedicated to serving, supporting, and educating community association board members, managers, and business partners, and is currently the Board Treasurer. Her commitment to this organization reflects her dedication to improving the lives of those around her.
Samantha Taylor
Chief People Officer, CMCA
Samantha is a highly experienced professional with a proven track record in executive level administration services. With a passion for delivering results, she has a strong commitment to excellence. Samantha has worked hard to build the administrative services team for the organization and she has been responsible for developing and implementing a range of policies and procedures to ensure the smooth running of the company.
Under her leadership, ACCU, Inc. has seen marked improvement in productivity, customer service and organizational effectiveness. Her strategic vision and ability to optimize processes and resources have led to improved results in all areas. With her keen eye for detail and ability to build strong working relationships, Samantha is a driving force behind making positive change in the workplace. She is committed to providing a positive environment and pursuing ambitious projects while focusing on keeping her team motivated and energized.
Samantha is an invaluable asset to ACCU, Inc. She has built a successful working relationship with her team, and together they have achieved great results in customer service and the betterment of HOAs. She is passionate about making a difference and is continuously striving to make ACCU, Inc. an even better place to work.
Amanda Phifer
Business Manager
Amanda is a highly accomplished Business Manager with over 20 years of industry experience. She embarked on her career journey at ACCU, Inc. in 2004 as an Assistant Manager, and since then has availed herself of various opportunities to expand her skillset and expertise in different aspects of Property Management. Notably, she spent a decade serving as an Executive Assistant for Commercial Property Management, honing her proficiency in that sphere before deciding to return to ACCU, Inc. to oversee the organization's day-to-day office and business operations.
As the key orchestrator of a diverse array of services and resources that facilitate the smooth functioning of the organization, Amanda's brilliance and determination are evident in her strategic planning, innovative problem-solving, and results-oriented processes.
Collaboration is key for Amanda, and she takes great pride in cultivating a work community that values mutual respect and effective communication.
Robert Raak, CPA
Chief Financial Officer
A graduate of the University of Colorado at Boulder, Robert is a Certified Public Accountant and has over 30 years of experience in financial services, including accounting, investments, and retirement plans.
He spent a dozen years at trust companies which administered retirement plans. His various positions included Training Instructor, Operations Manager, New Business Manager and Mutual Fund Manager. He held Series 7 (General Securities) and Series 66 (Registered Investment Advisor Representative) licenses. He helped design and managed a special IRA product marketed to investment club members and supervised account transfers to the Wall Street broker/dealer firms.
Robert’s next position was Vice President of Finance & Controller at an indirect auto lending originator serving credit unions. He managed the internal accounting systems, produced all monthly financials, supervised the funding of over $1 billion annually of auto loans, invested cash balances, and actively supported financial auditors and State of Colorado Banking Division and NCUA examiners.
Robert has two grown children and is an avid traveler.
Brittney Tyler
Manager of Community Associations
Brittney is a seasoned professional serving as a Community Association Manager at ACCU, Inc., a prominent firm based in the vibrant city of Denver. With a keen focus on new construction management and developer transition, Brittney brings a wealth of expertise to her role, ensuring smooth operations and successful project completions.
Within ACCU, Inc., Brittney collaborates closely with a diverse team of industry specialists, leveraging their collective knowledge and skills. This collaborative approach includes working alongside certified public accountants to maintain financial transparency, sales leaders to maximize property value, and professional association managers to uphold community standards.
Before her tenure at ACCU, Inc., Brittney gained valuable experience in various sectors. She honed her leadership and operational skills through managing restaurants, where she developed a knack for organization and customer service excellence. Additionally, Brittney thrived in the dynamic field of real estate, excelling in new construction sales with Richmond American. Her background in these diverse industries has equipped her with a multifaceted skill set that she seamlessly applies to her current role.
Driven by a passion for fostering thriving communities and facilitating seamless transitions, Brittney approaches each project with dedication and attention to detail. Her commitment to excellence, coupled with her extensive experience, makes her a valuable asset to ACCU, Inc. and the clients she serves.
Cheryl-ANn Adams
Manager of Community Associations
With over two decades of experience in the Community Management Industry, Cheryl-Ann has been instrumental in cultivating vibrant, interconnected communities across various settings. From single-family homes scattered throughout the metro area to high-rise condominium associations and historic districts nestled within Denver's Lo-Do district, Cheryl-Ann's influence has been felt far and wide.
Her hallmark is the ability to infuse a consistent and positive voice into every facet of community management, fostering robust relationships with community members, board officials, and staff alike. Cheryl-Ann is deeply passionate about her vocation, recognizing effective communication as fundamental to organizational success. Drawing from her extensive background working with diverse communities, she possesses a unique talent for crafting strategies that benefit all stakeholders involved. Her approach focuses on fostering efficiency and positivity, fostering collaboration and trust to cultivate a cohesive and productive community environment.
Looking ahead, Cheryl-Ann is eager to deepen her connections within communities, championing an ethos of inclusivity and continuity for all residents.
Grant Humphrey
Manager of Community Associations
Jessica Lingenfelter
Manager of Community Associations
Jessica is a dedicated professional with a strong background in association management and a history of coordinating operations within a fast-growing construction company. Having returned to the association space, she brings a unique blend of adaptability and cross-industry insight to their current role.
With years of experience supporting operations across fast-paced industries, Jessica brings a high level of organization, communication, and dedication to every community she serves. Known for her reliability, calm under pressure, and natural ability to stay positive and kind in any situation, she supports both residents and board members with a thoughtful, solution-oriented approach.
Jessica thrives on busyness, enjoys building strong relationships, and is passionate about keeping operations running smoothly. She is currently working toward earning her CMCA certification to further strengthen her skills and service.
Outside of work, she is a proud dog mom and loves spending time in the mountains whenever she can.
Kami Sharp
Licensed Manager of Community Associations
In 2015, Kami received an Associate Broker license from Armbrust Real Estate Institute. Kami immediately pursued the property management side of real estate. After just six months of being an assistant manager, Kami passed both the CMCA and CAM licensing and became a portfolio manager.
Kami believes in a team-based approach to the daily operation of the communities she manages. In addition, Kami works together with board members to develop priority lists and goals to carry out deferred maintenance issues. Kami also works with the board and the HOA’s legal team to create policies and procedures for the betterment of the community. Kami still currently holds her CMCA designation and Associate Broker’s License.
Kami recently became Division Manager for ACCU Rents. She oversees all operations for the rental units that ACCU manages. Kami is actively pursuing the growth of this division by creating marketing material for ACCU Rents.
When Kami is not at work, she enjoys spending time with her Son. Her son is very active in baseball, which keeps the entire house busy.
Melissa Stern, CAM, CRS, CMCA
Licensed Community Association Manager & Community Relations Specialist
In 1994, Melissa earned an Associate Degree in Applied Science. Having grown up in the property management industry alongside her parents, she began her professional career in Property Management in 1997 and has now accumulated 28 years of experience in the field.
Melissa takes a proactive and hands-on approach to the daily operations of the communities she manages. She works closely with Board members to establish goals and implement policies and procedures that enhance and strengthen each community. Melissa holds the CMCA designation and continues to further her education in Community Association Management through CAI.
Recently, Melissa was promoted to Community Relations Specialist, where she supports new clients and collaborates with Board Members to ensure a seamless transition into ACCU’s management services.
Outside of work, Melissa enjoys spending time with her children and grandchildren. She loves crafting, camping, and traveling whenever possible. Melissa also has a very active Siberian Husky who keeps her just as busy as her grandchildren and kids do.
Mike Railey
Manager of Community Associations
With more than 12 years of experience in property management and over 25 years in customer service, Mike Railey offers a proven record of delivering exceptional results for both property owners and residents. His career has been defined by effective community management, strong vendor and resident relations, and a commitment to operational excellence. Mike’s depth of experience enables him to navigate challenges with professionalism while maintaining a focus on long-term value and client satisfaction.
Beyond his professional accomplishments, Mike enjoys attending live music and comedy performances and is an avid collector of street and graffiti art.
Ricky Hurtado
Manager of Community Associations
Stephanie Kolesar
Insurance & Manager of Community Associations
Originally from Houston, Stephanie has called Denver home since 2014. She is a licensed employing broker with a strong background in real estate, drawing on her experience working at a traditional brokerage as well as with prop tech startups.
Stephanie has a proven track record of success, managing the offboarding of tenants and facilitating the sales of over 100 affordable housing units in Green Valley Ranch, partnering with the Denver Housing Authority to ensure seamless operations and compliance. Her diverse experience also includes managing dozens of short-term rental properties across the United States for a global nomadic startup.
Outside of her professional life, Stephanie enjoys cooking, spending quality time with family, traveling the world, and embracing the great outdoors.
Taylor Skinner
Manager of Community Associations
Taylor has been a dedicated HOA Community Association Manager since 2022. She brings a strong background in customer service and operations management to her role.
With ACCU, Taylor is responsible for managing the day-to-day operations of HOA communities, ensuring properties are well-maintained, and addressing any issues or concerns that arise within each community. She works closely with the Board of Directors to develop and implement policies, conduct budget and financial management, and oversee administrative staff.
Taylor is a detail-oriented and proactive manager who is committed to providing exceptional service to residents and fostering a positive and inclusive community environment. She has a proven track record of effectively communicating with residents, vendors, and other stakeholders to resolve issues and promote community engagement.
Taylor is passionate about improving the quality of life for residents and is always striving to find ways to enhance the services and amenities provided by the community. Her professionalism, knowledge, and dedication make her a valuable asset to any HOA community.
Tim Atkins Jr.,CMCA
Manager of Community Associations
Timothy Earl Atkins Jr, Tim for short, started his community-driven career in the Non-profit industry in Northern Virginia in 2016. During his time with Care Net National and the PHCC Educational Foundation, his experience grew in Digital Marketing Management, Communications and Event Operations.
His community focus led him to Denver in 2020 where the next adventure started with an out-of-state management company and their partnership with a 1,024-unit, single-family, 55+ community. This is where Tim gained his experience in Property Management, fell in love with Colorado and her people, and later continued in the field with homegrown company ACCU Inc.
Tim is known for being a leader in every situation, improving processes, and cultivating relationships with industry experts. He believes that a strong and thriving community starts with an intentionality towards progress.
In his personal time, he and his wife look for the best spots for food in Denver or he sparks up the smoker in his yard for brisket.
Connor Kelly
Integrated Operations
Connor is a dedicated professional at ACCU, Inc. in Denver, bringing a strong foundation in sales, customer service, employee satisfaction, maintenance, and auditing. His recent acquisition of a Real Estate License reflects his commitment to continuous growth and his desire to apply his diverse experience within the real estate industry.
Connor has a natural ability to blend a passion for community, strong interpersonal skills, and a people-first mindset into his daily work.
Originally from Chicago, Connor attended the University of Colorado Boulder, where he developed a deep appreciation for the state and chose to make Denver his home after graduation.
Outside of work, Connor enjoys staying active and engaged in the world of sports—whether it’s shooting hoops with friends, golfing, or skiing on the weekends. Coming from a large family with two brothers and two sisters, family remains a central part of his life. He makes it a priority to travel back to Chicago or visit family in San Francisco a few times each year.
Carol Lovato
Accounts Receivable
Carol has been with ACCU, Inc. for 6 years. She joined our team with more than a decade of Accounting Experience. Her Accounting career began with a Freight company and after a few years, decided to make the move into the HOA World.
Her drive, passion to learn and bringing ideas to the table that will provide increased productivity for the company make her an excellent asset to our team. She is a fast learner and is always welcoming to industry changes. She is passionate about her professional development and learning new skills that will not only help her, but the organization succeed.
Carol is a Denver Native through and through! When not at work she enjoys spending time with her children, grandchildren and great grandchildren, site seeing, traveling, and of course shopping!
Katherine Zamora
AP Accountant
Katherine Zamora is a Accounts Payable Accountant with ACCU, Inc., where she plays a vital role in maintaining accurate financial records, preparing reconciliations, and supporting the financial operations of the communities ACCU manages. Known for her precision, organization, and proactive communication, Katherine takes pride in ensuring accuracy and efficiency in every project she handles.
In addition to her professional role, Katherine is pursuing her Business degree at Metropolitan State University of Denver, where she continues to expand her knowledge in finance and management.
Outside of work, Katherine recently became a first-time mom in May 2025, when she welcomed her baby girl, Itzayana — whom she’s completely obsessed with. When she finds a little time for herself, she enjoys shopping, brunch with friends, relaxing at the nail salon, and watching scary movies.
Lorinda Romero
Banking Services
Lorinda Romero boasts a 25-year tenure in the accounting field, with expertise spanning Accounts Receivable, Collections, Payroll, and some Accounts Payable. Currently, she specializes as a seasoned Banking Specialist, dedicating the past decade to ACCU, Inc.
A devoted team player, Lorinda thrives on assisting others and cherishes her work community. She has a passion for continuous learning, always aiming to better herself each day.
Outside of work, Lorinda treasures her family, which includes her husband, four daughters, six grandchildren, and three dogs. Family holds a paramount place in her heart. Additionally, she enjoys camping, hiking, and traveling.
Ry Brown
Accounts Payable
Ry is a seasoned Accounts Payable Specialist with an eye for detail and a passion for maintaining financial accuracy. With a background in Business Management and Finance, Ry plays a vital role in ensuring that all financial transactions are processed efficiently and accurately.
With Ry on board, our Accounts Payable department continues to thrive, contributing to the financial stability and success of our Associations. If you have any inquiries or require assistance with any financial matters, feel free to reach out to Ry. She is always ready to assist and ensure that our financial operations run smoothly.
Outside of the office, Ry enjoys outdoor activities and spending time with her family.
Ashley Shaw
ACM Supervisor
Ashley Shaw is a seasoned professional with a wealth of experience spanning over 15 years in the realm of customer service. Throughout her career, Ashley has honed her expertise across various facets of customer interaction, including sales, retention, de-escalation, and delivering world-class customer service.
Her journey in the customer service field has equipped her with a deep understanding of the intricacies involved in fostering positive client relationships. Ashley's dedication to excellence shines through in her ability to not only meet but exceed client expectations at every touchpoint. Ashley consistently demonstrates her commitment to delivering exceptional service.
Ashley has consistently been recognized for her outstanding performance and unwavering dedication to client satisfaction. Her strong communication skills, coupled with her innate ability to empathize and connect with clients, have been instrumental in building lasting relationships and driving positive outcomes which shows she is a great asset to ACCU, Inc. and our clients.
In her personal time, Ashley is proud to be a 'boy mom,' raising energetic and adventurous young men who constantly keep her on her toes and busy during baseball season. Ashley and her family have a passion for classic cars from the 'golden era' of automotive design which includes restoring, collecting, and learning about these vintage vehicles.
Diana Casillas
Assistant Manager of Associations
Diana was born and raised in Colorado, where she developed a strong work ethic and a passion for helping others.
In 2016, she graduated from the University of Northern Colorado with a Bachelor's degree in Psychology and a minor in Sociology. After working in the psychology field for some time, Diana realized that she needed a change and transitioned into the property management industry. She has since thrived in her role and found fulfillment in helping support residential communities.
She has always been known for her kindness, patience, and willingness to go above and beyond to help others. Her love for learning and personal growth has driven her to continuously seek out new opportunities for development. She is always eager to learn new skills and take on new challenges, which has allowed her to adapt and thrive in different work environments.
Outside of work, Diana enjoys spending time with her family and indulging in her favorite pastimes. Whether she's binge-watching a new series, taking a leisurely walk, or treating herself to a shopping spree, Diana makes the most of her free time and cherishes the moments spent with loved ones.
Pamela Ortegon
Assistant Manager of Associations
Pamela Ortegon is the Administrative Assistant at ACCU, Inc. She loves helping people by understanding their needs and providing the best solution for each of them. Pamela has spent most of her career in the administrative industry, gaining experiences in areas such as customer service, organization, problem solving, communication and all with exceptional attention to detail.
While managing many administrative requests is her primary job function by day, Pamela also enjoys being a helpful resource for her team in all the needs within the company.
Kaye Ann Verdugo
Administrative Specialist
Kaye has an 11-year background in Customer Service and experience in document approval which led her to her current role as an Administrative Specialist.
She helps with onboarding new associations, construction billing and admin billing. She's known for having great attention to detail, efficiency, and a desire to always be willing to help.
This is her first gig in the Association Management world, and so far, she is loving every single bit of it!
Marsh Olivar
Administrative Specialist
Marinelle brings more than five years of experience in customer service, building a strong foundation in delivering top-tier support. She excels at creating meaningful client relationships and providing efficient, reliable assistance.
As an Executive Assistant at ACCU, Inc., Marinelle is excited about this new chapter in her career. Although it’s her first time in this role, she fully embraces the opportunity to grow and learn in this capacity. Her responsibilities include managing schedules, coordinating meetings, handling communications, and providing administrative support to ensure smooth daily operations.
She is passionate about continuous learning and enjoys taking on new challenges.
David Phifer
HOA & Maintenance Inspector
Marta Yates
Admin Assistant/Data Entry
Marta began her real estate career in 1985 with Beta West, a part of the US West Division of Real Estate. She swiftly advanced to portfolio development and later transitioned to the property management division.
In 2000, Marta joined Coldwell Banker Commercial, where she contributed to both the commercial and HOA divisions. During her tenure, Coldwell Banker merged with Spectrum Commercial Real Estate Solutions.
Now at ACCU, Inc., Marta leverages her extensive experience and expertise in HOA management.
Amber Grayson
Office Receptionist
Amber is a proud Colorado native and a devoted mother of six, with children ranging from infancy to 25 years old. Her life is full, fast-paced, and filled with adventure. A 2010 graduate of Thomas Jefferson High School, Amber discovered her passion for construction sales in 2015.
Since entering the industry, she has built a successful career on strong relationships, genuine enthusiasm, and a solid understanding of the construction field. Amber takes great pride in helping clients bring their visions to life while protecting one of their most important investments.
With a proven track record in sales, a strong work ethic, and an unwavering commitment to growth, Amber continues to bring energy, reliability, and lasting value to every client and team she supports.
Tayvea Swain
Office Coordinator
Tayvea Swain brings over 13 years of experience in human services to her role at ACCU, along with a strong administrative background. She has always enjoyed helping people feel supported and cared for, and her experience has shaped a thoughtful, people-centered approach to her work. She values compassion, clear communication, and being someone others can rely on.
Tayvea is known for her kindness, reliability, and calm approach to problem-solving. She enjoys supporting others, creating positive experiences, and bringing warmth and professionalism to her work each day.
Outside of work, Tayvea enjoys traveling, studying astrology, reading, writing, and exploring a variety of creative projects.